Wire transfer The wire transfer must be sent to On Frame srl IBAN: IT64Q0306911200100000019969 BIC: BCITITMM
Credit Card Visa, Mastercard, Maestro
Paypal
Shipping policy
Shipments will be carried out by GLS courier.
Shipments will be done in 10 working days for non-luminous Onframe products, in 15 working days for Onframe products featuring LEDs.
The structures ordered by you on on-fram.com will be shipped according to the following guidelines:
– Shipping by express courier in mounting kit format;
– Cardboard box packaging. The product will be internally protected by shockproof materials;
– Inside the packaging there will be placed the sheet bearing assembly directions;
– On the packaging there will be a label describing the content of the envelope.
Mounting
The assembly methods are listed in the proper sheet inside the packaging. In case of loss, the same sheets are available on the product page on on-fram.com.
Certifications
All devices are provided with:
– Use and management manual
– Declaration of conformity
According to the essential requirements of the following laws, norms and directives:
– 1st March 1968 law, n°186;
– 2014/30/CE Electromagnetic Compatibility Directive (EMC);
– 2014/35/CE Low Voltage Directive (LV);
– 85/374/CE Directive concerning liability by faulty product;
– 2011/65/CE “RoHS” directive;
– 2012/19/CE “RAEE” directive;
– 2001/95/CE Directive on general product Safety;
– EN 60598-1 Luminaires Part 1: General requirements and tests;
– EN 60598-2-4 Luminaires Part 2-4: Mobile luminaires of general use;
– EN 61547 Equipment for general lighting purposes. EMC immunity requirements;
– EN 61000-3-2 Electromagnetic compatibility (EMC). Part 3-2: Limits – limits for harmonic current emissions (equipment input current <= 16 A per phase);
– EN 61000-3-3 Electromagnetic compatibility (EMC). Part 3-3 Limits – limits for voltage fluctuations and flickers in low voltage power supplies for devices with voltage rating <= 16 and that are not subjected to conditional connection;
– EN 55015 Limits and methods of measurements of radio disturbance characteristics for the protection of receivers used on lighting electric devices and analogous devices;
– CE label.
Profile iconography
Picture upload
Picture characteristics in upload phase:
– Type: JPG, PNG, GIF, PDF;
– File maximum dimension: 100 MB; – Image resolution: at least 72 dpi;
– Color format: CMYK (RGB files will be converted into four color during printing phase).
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